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Direct access
Two different questions get confused here. Whether the law lets a therapist see you without a referral, and whether your insurance will pay without one. The answers are not the same, and we check both before your first appointment.
The legal question
Direct access means a licensed physical therapist can evaluate and treat you without a physician referral. Every state now permits this in some form, which is a change from a decade ago and is why advice you were given years back may be out of date.
What differs is the terms. Some states allow it without restriction. Others attach conditions, which can include a limit on how long or how many visits you may be treated before a referral is required, or an exception for particular procedures. Those rules are set where you live, so we confirm the current position for your state rather than quoting a number that may not apply to you.
That check takes a few minutes and happens before you attend, so you are never relying on a general answer that may not describe your situation. See working with your doctor, your first visit and when to see a therapist.
How we handle it
What direct access allows where you live, checked against the current rules rather than assumed from how it used to be.
Separately, whether your insurer requires a referral on file for coverage, and whether authorisation is needed after a number of visits.
If your plan requires a referral, we tell you early and help you get it rather than leaving you to discover the gap on a bill.
You attend knowing you are covered and knowing whether anything needs to be in place before a given visit.
The insurance question
A plan is free to require a referral as a condition of payment even where the law does not require one for treatment. Some do, and some additionally want prior authorisation once a course passes a certain number of visits. Neither is a clinical question and both are easier to sort before you start than halfway through.
Where a referral is needed, getting one is usually straightforward. A short appointment or in some cases a phone call to your physician's office is enough. See insurance and coverage.
Where you are self-paying, none of the insurance side applies at all and you can simply book. That is one of the reasons self-pay sometimes works out simpler as well as cheaper, particularly on a plan with an annual visit cap. More in cash pay rates and how many visits.
Access and cost
The pages covering what your plan requires and what it will leave you paying.
Deductibles, copays, caps and referral requirements.
Learn moreHow therapy and medical care run alongside each other.
Learn moreWhere none of the referral question applies at all.
Learn moreWhat happens once both questions are settled.
Learn moreCommon questions
What people ask when they are not sure whether to see their doctor first.
I did not have a referral and they saw me anyway, then explained I would need one for my insurance claim. Sent me the form to take to my doctor.
They were clear about which situations do need a physician first and mine was not one. Booked that week.
The therapist wrote to my doctor after the first visit so everyone was on the same page. I did not have to arrange it.
Walked in without a referral, walked out with a plan and a letter for my GP. Simple.
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Send your insurer and plan name with your enquiry. We will confirm what the rules allow where you live and what your plan requires, before you book.
Access rules are set where you live. We check the current position rather than quoting a general one.